Travel Concierge

• Download: Maestro Travel Package [PDF]

In today's highly competitive travel industry maintaining high customer retention levels is a real challenge. In order to stay competitive you have to offer extra services that make your customers feel special. Offering your clients a travel assistant before, during and after a trip would ensure repeat business.

Maestro has remarkable programs that will show your clients how much you appreciate their patronage. By providing your clients with a VIP Travel Assistant 24/7/365, you reward them with the perfect travel companion and a service that will give them peace of mind and security during their trip ...all in your name.

All Maestro travel programs are completely customized to your specifications. Not only do our highly-skilled assistants address every caller by name, we also greet them in your agency name and conclude each call with a closing of your choice.

Your clients can get a wealth of information wherever they are in the world and ask Anything, Anytime, Anywhere!

Distributing the Travel Concierge service can be accomplished in one of two ways. You can give your clients one of our stock Travel Assistance VIP cards or customize your own card. Since most travel agents never see their clients in person, we have an eMaestro program that allows you to gift a travel assistant to your clients via email that can be either sent manually by you filling out a form that allows you to determine the amount of minutes you are gifting your customers, or we can build an automated delivery system that will gift your clients minutes based on the amount of money spent.